Contact Us

Last Updated: November 2, 2026

We're Here to Help

Thank you for visiting Yivessa. If you have questions about our products, an existing order, payment, shipping, returns, or refunds, please feel free to contact us using the information below.

We value clear communication and aim to assist our customers with their inquiries as promptly as reasonably possible during our customer support hours.

Store Information

Store Name
Yivessa

Website
https://www.yivessa.com/

Email
hello@yivessa.com

Phone
+1 325-334-2531

Business Address
321 Reed Ave, Oviedo, FL 32765, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET

How We Can Help

Product Inquiries
If you have questions about product details, available sizes, colors, materials, or other product information, please contact us before placing your order.

Order Inquiries
For questions about an existing order, order confirmation, payment status, or order updates, please include your order number when contacting us so we can better assist you.

Shipping and Tracking
If you have questions about shipping arrangements, estimated delivery times, or shipment tracking, please contact us by email or phone.

Returns and Refunds
If you would like to request a return or have questions about a refund, please contact us before sending any items back. Our support team will provide the applicable return instructions and guidance.

General Inquiries
For any other questions or concerns relating to Yivessa, please feel free to reach out using our contact information above.

Contacting Us About an Order

To help us handle your inquiry efficiently, please provide the following information when applicable:

  • Your full name
  • Your order number
  • The email address used when placing your order
  • A brief description of your question or concern
  • Relevant photos or supporting information, if applicable

Please avoid including complete payment card numbers, passwords, or other sensitive financial information in your messages.

Important Information

Our business address is provided for business correspondence and customer contact purposes. Please contact us in advance for return instructions rather than sending merchandise to the address without prior authorization.

Thank you for choosing Yivessa. We appreciate your interest and look forward to assisting you.