Shipping policy
Last Updated: November 2, 2026
1. Shipping Availability
We currently ship orders to locations available through our checkout process. Shipping availability may vary depending on product availability, destination, carrier limitations, and other applicable restrictions.
Available shipping options and applicable delivery information will be displayed during checkout before you complete your order.
2. Order Processing Time
After your payment has been successfully authorized and your order has been confirmed, orders are generally processed within 1–3 business days.
Processing time refers to the time required to prepare an order before shipment. Processing may require additional time in limited circumstances, such as order verification, weekends, holidays, or other situations affecting normal processing.
3. Estimated Shipping Time
After processing is completed, estimated shipping time is generally 6–9 business days.
Based on the processing and shipping timeframes above, the estimated total delivery timeframe from order placement to delivery is approximately 7–12 business days.
Delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier conditions, weather, holidays, transportation conditions, and other factors outside our reasonable control.
4. Shipping Cost
We currently offer free shipping on orders shipped within the United States.
Any applicable shipping information and available delivery options will be displayed during checkout before you submit your order.
5. Order Tracking
When tracking information is available, it is generally provided after an order has been shipped.
Tracking information may be sent to the email address provided during checkout. Please allow some time for tracking information to become active after shipment.
6. Address Information and Changes
Please make sure that your shipping address is complete and accurate before submitting your order.
If you need to request an address correction, please contact us as soon as possible at:
Email
hello@yivessa.com
We may be able to assist with address corrections before shipment, but changes cannot be guaranteed once an order has been processed or shipped.
7. Delays, Lost or Damaged Packages
While we work to provide reliable shipping service, delays may occur due to circumstances outside our reasonable control, including carrier delays, severe weather, holidays, transportation interruptions, or other unexpected events.
If your order is delayed, missing, or arrives damaged, please contact us at:
Email
hello@yivessa.com
Please provide your order number and any relevant details, such as tracking information or photos of damaged items, so we can review the situation and assist you where applicable.
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping information at checkout.
If a package cannot be delivered because of incorrect or incomplete address information provided by the customer, additional shipping arrangements may be required depending on the circumstances.
Please contact us if you experience a delivery issue. We will review the situation and provide assistance where applicable.
9. Order Fulfillment
Orders are normally shipped according to product availability and fulfillment arrangements.
If an order requires separate shipments, additional tracking information may be provided when available.
10. Contact Us
If you have questions about shipping, order status, or delivery information, please contact us:
Yivessa
Email: hello@yivessa.com
Phone: +1 325-334-2531
Business Address
321 Reed Ave, Oviedo, FL 32765, United States
- Choosing a selection results in a full page refresh.